WARRANTY CONDITIONS

The PEGO products are covered by warranty against all manufacturing vices for 24 months from the date on the product identification code or from the date on the product recording card, if present.

In case of defect, the equipment must be shipped with adequate packaging to our Establishment or Authorised after-sales assistance centre, prior request of the return authorisation number.

The Customer has the right to the repair of the faulty appliance, including labour and spare parts.
The expenses and transport risks are the full responsibility of the Customer.
Every intervention under warranty does not extend or renew the deadline of the same.

The warranty excludes:
– Damage due to tampering, negligence, inexperience or inadequate installation of the humidifier and its accessories.
– Installation, use or maintenance non-conform with the prescriptions and instructions supplied with the humidifier.
– Repair interventions carried out by unauthorised personnel.
– Consumption material (sunk-electrode cylinders).
– Damages due to natural phenomenon which lightning, natural disasters, etc.
In such cases, all repair costs will be charged to the Customer.

The intervention service under warranty can be  refused when the equipment results amended or transformed.

In no case PEGO S.r.l. will be  responsible for any loss of data and information, costs of replacement goods or services, damages to things, injuries to persons or animals, no sales or profits, interruption of activity, any direct, indirect, accidental, asset, cover, punishing, special or consequential damages in any way caused, whether contractual, extra contractual or due to negligence or other responsibility deriving from the use of the product or its installation.

The bad functioning caused by tampering, impacts, inadequate installation automatically voids the warranty. It is compulsory to respect all indications in this manual and the working conditions of the appliance.

PEGO S.r.l. reserves the right to make those amendments to its products it considers necessary or useful, without jeopardising its essential features.

For that not expressly indicated, the current legal Standards and, in particular, art. 1512 C.C., apply to the warranty.

For every controversy, the competence of the Court of Rovigo is elected and recognised by the parties.

Last update: July 2024.